info@xbyte-mobile.com

Our Policies

Introduction

*At XBYTE, a subsidiary of Soprano (HK) Company Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your personal data while ensuring compliance with applicable data privacy laws in the United States and the European Union (EU), including the General Data Protection Regulation (GDPR).
*By using our website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please refrain from using the site.

Information We Collect

*We collect both personal and non-personal information when you visit or interact with our website. This information may include:
*Personal Information: When you fill out forms, contact us, or subscribe to our newsletter, we may collect personal details such as your name, email address, phone number, and other information that you voluntarily provide.
*Non-Personal Information: We also collect non-personal data such as your IP address, browser type, device information, and usage data (such as pages you visit, time spent on the website, etc.). This helps us improve our website and analyze user trends.

How We Use Your Information

*We use the information we collect for the following purposes:
*To provide customer service and respond to your inquiries.
*To send you updates, promotional materials, newsletters, or other communications you have opted into.
*To enhance your website experience and personalize our content.
*To analyze usage trends and improve the overall functionality of the website.
*To comply with legal requirements and enforce our Terms and Conditions.

Sharing Your Information

*We do not sell your personal information to third parties. However, we may share your personal information under the following circumstances:
*Service Providers: We may share your information with trusted third-party service providers who help us operate our website, send emails, analyze data, and perform other functions. These providers are contractually obligated to protect your information and can only use it for the purposes we specify.
*Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights, property, and safety, as well as the safety of others.
*Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. You will be notified of any changes in ownership or use of your personal data.

Data Retention

*We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for as long as required by law. When we no longer need your information, we will securely delete or anonymize it.

Security of Your Information

*We take reasonable steps to protect your personal data from loss, misuse, and unauthorized access. However, no security measure is perfect, and we cannot guarantee the absolute security of your data. We implement technical and organizational safeguards to ensure your data remains safe while stored with us.

Your Privacy Rights

*As a U.S. resident, you have several rights with regard to your personal information. These rights may vary depending on state law and specific circumstances, but may include the following:
*Right to Access: You may request to know what personal information we hold about you and how it is being used.
*Right to Correction: You can request that we correct any inaccurate or incomplete personal information we hold about you.
*Right to Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
*Right to Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
*Right to Object: You can object to certain processing of your personal data, such as for direct marketing purposes.
*For EU Residents (GDPR Compliance):
*If you are a resident of the European Union (EU), we comply with the General Data Protection Regulation (GDPR). As such, you have the following rights regarding your personal data:
*Right to Access: You can request a copy of the personal data we hold about you.
*Right to Rectification: You may request that we correct or update any inaccurate or incomplete information we have about you.
*Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes it was collected for.
*Right to Restriction of Processing: You have the right to request the restriction of the processing of your personal data, under certain conditions.
*Right to Data Portability: You can request that we provide your personal data to you in a structured, commonly used, and machine-readable format, and transfer that data to another organization, where technically feasible.
*Right to Object: You may object to our processing of your personal data in certain cases, including for direct marketing purposes.
*Right to Withdraw Consent: If you have given consent for processing your personal data, you have the right to withdraw that consent at any time.

Cookies and Tracking Technologies

*We use cookies and other tracking technologies to improve your experience on our website, understand how our site is used, and customize content. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of the website.
*For more information on how we use cookies, please refer to our Cookie Policy.

Federal and State Law Compliance

*We comply with various U.S. federal privacy laws that govern the collection and use of personal data in specific sectors, including but not limited to:
*Health Information: Protected under the Health Insurance Portability and Accountability Act (HIPAA).
*Children's Privacy: As required by the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13.
*Financial Information: Protected under the Gramm-Leach-Bliley Act (GLBA) in the financial services industry.
*In addition to federal laws, we also comply with state-specific privacy laws that may apply, including those related to the sale of personal data, data breach notifications, and consumer data access.

Changes to This Privacy Policy

*We reserve the right to update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the Effective Date. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

Children's Privacy

*Our website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly.

Contact Us

*If you have any questions or concerns about this Privacy Policy, wish to exercise your rights regarding your personal data, or if you are a resident of the EU and would like to lodge a complaint with a supervisory authority, please contact us:
*XBYTE Customer Support
*Email: info@xbyte-mobile.com
*Phone: +86 150 9999 9916
*Address: Lucky Center, No. 165-171 Wan Chai Road, Wan Chai, Hong Kong